Every order is shipped in discreet, unbranded packaging to protect your privacy from the moment it leaves our warehouse until it arrives at your door.

All packages are sent in plain boxes or mailers with generic shipping labels and no visible logos, product names, or markings that reveal the contents.

Your billing statement and shipping label will display Rumor Lab as the merchant name instead of our store name, providing an additional layer of discretion.

Our secure checkout and data handling practices are also designed to keep your personal information protected throughout the ordering process.

Shipping Information

Everything you need to know about how we process, pack, and ship your order.

Thousands of customers have trusted us with their most personal purchases. Every order is packed with care, shipped discreetly, and backed by a customer support team that's here if you need us.

Ship to a Pickup Location

Prefer not to have your order delivered to your home? You can have your package shipped to one of thousands of pickup locations across the United States.

Simply add your products to your cart and choose a pickup location before proceeding to checkout.

Please note that pickup locations are selected in the cart, not during checkout, and availability depends on your area.

U.S. Shipping

Standard Shipping: $7.94 flat rate
Estimated delivery: 4 to 6 business days after your order has been processed and shipped.

3 Day Expedited Shipping: $18.97 flat rate
Estimated delivery: 1 to 3 business days after your order has been processed and shipped.

2 Day Expedited Shipping: $64.74 flat rate
Estimated delivery: 1 to 2 business days after your order has been processed and shipped.

Free Shipping: Available on orders of $89 or more.
Estimated delivery: 4 to 6 business days after your order has been processed and shipped.

Alaska and Hawaii

Standard Shipping: $9.94 flat rate
Estimated delivery: 4 to 6 business days after your order has been processed and shipped.

3 Day Expedited Shipping: $19.97 flat rate
Estimated delivery: 1 to 3 business days after your order has been processed and shipped.

2 Day Expedited Shipping: $64.74 flat rate
Estimated delivery: 1 to 2 business days after your order has been processed and shipped.

Free Shipping: Available on orders of $89 or more.
Estimated delivery: 4 to 6 business days after your order has been processed and shipped.

Digital Products

Digital products are usually delivered instantly after your purchase. If your download doesn't arrive right away, we'll manually verify your order and resend the files within 1 to 2 business days if needed.

Our customer support team is here to help with product recommendations, order updates, shipping questions, returns, or anything else you need.

Simply email us at support@thebdsmstore.com, and we'll get back to you as soon as possible.